Saunier Duval Boiler Review

Saunier Duval, a French brand under Vaillant Group, specializes in innovative heating solutions with a strong European presence, known for compact and efficient boilers.

4.2/5

Customer Satisfaction

£1,000.00

Average Price

1907

Established

Saunier Duval History

With over a century of expertise, the brand is synonymous with reliable, efficient, and innovative heating solutions, particularly its condensing combi boilers. In 2025, Saunier Duval’s UK offerings, including the Thema Condens, Isotwin Condens, and Semia Condens, are designed for modern homes, emphasizing energy efficiency and compact design. Saunier Duval combi boilers deliver instant hot water and central heating without a separate storage tank, making them ideal for flats or small to medium-sized houses. Models like the Thema Condens (24kW–30kW) achieve A-rated efficiency of 89–94%, with flow rates of ~10–14 liters per minute, suitable for 1–2 bathrooms. Featuring aluminium-silicon or stainless steel heat exchangers, they ensure durability and low emissions. Their ultra-compact designs (as small as 41cm x 31cm) and sleek, minimalist aesthetics fit seamlessly into kitchens, enhanced by intuitive touch-screen interfaces. Smart controls, such as the MiGo Link app, enable remote operation, while eBus compatibility supports modulating thermostats. Installer-friendly with easy maintenance access, they offer 2–5 year warranties, though some older models faced criticism for filling tap issues. Best for small to medium homes, larger properties may require Saunier Duval’s system boilers. Customer reviews praise efficiency but note occasional after-sales delays. With 20% hydrogen-ready options and a focus on low-NOx technology, Saunier Duval remains a reliable, eco-conscious choice for UK heating in 2025.

Saunier Duval Technology Innovations

Bosch Heat Exchanger

Leveraging Bosch group expertise for longevity.

Saunier Duval Pros and Cons

Advantages

  • Stylish Design

    Sleek, modern casing that suits contemporary interiors.

  • Sleek Aesthetics

    Modern casing suits contemporary interiors.

  • Efficient Heat Exchanger

    Bosch-engineered exchanger for longevity.

Disadvantages

  • Warranty Conditions

    Coverage tied to certified installer usage.

  • Installer Restrictions

    Full warranty needs certified installer.

  • Limited UK Presence

    Fewer local support centres.

Frequently Asked Questions

Efficiency Rating

93.5%

Average Efficiency

Warranty

8.0

Average Years Coverage

Market Share

3.8%

UK Boiler Market

Service Network

60

UK Service Centers

Key Features

  • Highly rated for customer satisfaction
  • Industry-leading reliability scores
  • Multiple boiler models to suit different property sizes and requirements

Brand Information

Country of Origin

France

Headquarters

Nantes, France

Years in Business

118 years

Popular Saunier Duval Boiler Models

ModelTypeOutputEfficiencyPriceWarrantySmart Control
Saunier Duval Thema CondensCombi28 kW93.5%£9508 yearsDetails

Prices shown are for the boiler only. Installation costs typically range from £500 to £1,500 depending on the complexity of your installation.

Product Categories

Combi Boilers

Saunier Duval combi boilers provide efficient heating with French engineering.

High efficiency

compact design

smart compatibility

Why Choose Saunier Duval?

Performance Highlights

  • Good energy efficiency at 93.5%
  • Solid reliability rating of 4.3/5
  • Range of combi boilers with excellent flow rates
  • Customer satisfaction rating of 4.2/5

Support & Aftercare

  • Extended warranty periods averaging 8.0 years
  • 60 dedicated service centers across the UK
  • 0 approved installation partners
  • France engineering with UK support

Ready to Install a Saunier Duval Boiler?

Get competitive quotes from trusted installers in your area

Why get a new Saunier Duval boiler?

  • Save up to 30% on your heating bills with an efficient new boiler
  • Benefit from Saunier Duval's 8-year warranty coverage
  • All installers are Gas Safe registered for your peace of mind
  • Fixed price quotes with no hidden costs