Keston Boiler Review

Keston specializes in high-performance boilers for challenging installations, known for innovative flue solutions and compact designs.

4.1/5

Customer Satisfaction

£1,200.00

Average Price

1928

Established

Keston History

Built a reputation for innovative heating solutions, particularly its unique twin-flue technology. Acquired by Ideal Heating in 2006 and manufactured in Hull since 2013, Keston specializes in high-efficiency combi boilers tailored for domestic and light commercial use. In 2025, Keston’s Combi 2 range, including the C30 and C35, stands out for its flexibility and compact design, catering to modern UK homes. Keston combi boilers deliver instant hot water and central heating without a separate storage tank, ideal for space-limited properties like flats or small houses. The C30 (30kW) and C35 (35kW) models, with flow rates of ~12–14 liters per minute, suit homes with 1–2 bathrooms and up to 15–20 radiators. Featuring stainless steel heat exchangers, they achieve A-rated efficiency of ~89.6%, reducing energy bills. Their twin-flue system, extendable up to 27 meters, allows installation in challenging locations, such as basements or internal rooms, unlike conventional boilers restricted to external walls. Compact (700mm x 395mm x 278mm) and wall-mounted, they fit kitchen cupboards, with sleek aesthetics enhancing modern interiors. Smart features like weather compensation, Halo thermostat compatibility, and an intelligent pre-heat function optimize efficiency and comfort. Installer-friendly with push-and-clip flue connections, they offer 5–7 year warranties when fitted with a Keston filter. While praised for flexibility, some Trustpilot reviews (3.3/5 from 36 users) cite reliability issues, such as error codes or heat exchanger problems, and inconsistent after-sales support. Best for small to medium homes, larger properties with high hot water demands may require Keston’s system boilers. In 2025, Keston remains a niche but versatile choice for unique installation needs, backed by British manufacturing and eco-conscious design, including 20% hydrogen-readiness.

Keston Technology Innovations

Cast-Iron Heat Exchangers

Proven technology for long-term durability.

Keston Pros and Cons

Advantages

  • British-Made Quality

    Engineered in Birmingham for local conditions.

  • British Made

    Designed and built in Birmingham for the UK climate.

  • Proven Cast-Iron Exchanger

    Long-standing durability record.

Disadvantages

  • Basic Features

    Lacks advanced smart or modulation tech.

  • No Built-In Wi-Fi

    Requires add-on thermostats for connectivity.

Frequently Asked Questions

Efficiency Rating

94.0%

Average Efficiency

Warranty

7.0

Average Years Coverage

Market Share

2.8%

UK Boiler Market

Service Network

30

UK Service Centers

Key Features

  • Highly rated for customer satisfaction
  • Industry-leading reliability scores
  • Multiple boiler models to suit different property sizes and requirements

Brand Information

Country of Origin

United Kingdom

Headquarters

Hull, UK

Years in Business

97 years

Popular Keston Boiler Models

ModelTypeOutputEfficiencyPriceWarrantySmart Control
Keston C30Combi30 kW94.0%£12007 yearsDetails

Prices shown are for the boiler only. Installation costs typically range from £500 to £1,500 depending on the complexity of your installation.

Product Categories

Combi Boilers

Keston combi boilers excel in tricky installations with flexible flue options.

Flexible flue

high efficiency

compact

Why Choose Keston?

Performance Highlights

  • Excellent energy efficiency at 94.0%
  • Solid reliability rating of 4.2/5
  • Range of combi boilers with excellent flow rates
  • Customer satisfaction rating of 4.1/5

Support & Aftercare

  • Extended warranty periods averaging 7.0 years
  • 30 dedicated service centers across the UK
  • 0 approved installation partners
  • UK-based manufacturing and support

Ready to Install a Keston Boiler?

Get competitive quotes from trusted installers in your area

Why get a new Keston boiler?

  • Save up to 30% on your heating bills with an efficient new boiler
  • Benefit from Keston's 7-year warranty coverage
  • All installers are Gas Safe registered for your peace of mind
  • Fixed price quotes with no hidden costs