Alpha Boiler Review
Alpha, a UK brand, delivers affordable and efficient boilers with a focus on installer convenience.
Customer Satisfaction
Average Price
Established
Alpha History
Part of the Italian-owned Immergas Group since 2002, Alpha operates from Kent and leverages over 50 years of expertise to produce efficient, reliable boilers tailored for modern UK homes. In 2025, Alpha’s combi boilers, including the E-Tec, E-Tec Plus, Evoke, and E-Tec NX, are celebrated for their compact design, competitive pricing, and robust performance, making them a go-to for budget-conscious homeowners. Alpha combi boilers provide instant hot water and central heating from a single unit, eliminating the need for storage tanks, ideal for small to medium-sized homes like flats or terraces. Models like the E-Tec NX (28kW–38kW) offer A-rated efficiency of ~93%, with flow rates of ~10–15 liters per minute, suitable for 1–2 bathrooms. Featuring stainless steel heat exchangers, they ensure durability and low emissions. Compact (some as small as 712mm x 440mm x 255mm) and wall-mounted, they fit kitchen cupboards, with sleek designs enhancing aesthetics. Smart controls, like OpenTherm compatibility and Alpha’s Climatic remote system, optimize efficiency, while features like frost protection and Quiet Mark certification add practicality. Installer-friendly with push-fit flues, they offer 5–10 year warranties, extendable to 13 years via accredited installers. Priced from £625–£1,795 (excluding installation), they’re value-driven, though some Trustpilot reviews (4.7/5 from 6,000) note occasional after-sales delays. Best for homes with moderate hot water needs, larger properties may require Alpha’s system boilers. With Good Homes Magazine approval (2021) and 20% hydrogen-readiness, Alpha remains a compelling, eco-friendly choice.
Alpha Technology Innovations
Alfa Condense Tech
Efficient condensing system with aluminium exchanger.
Alpha Pros and Cons
Advantages
Low Cost
One of the most budget-friendly combis.
Budget-Friendly
Lower sticker price without sacrificing quality.
Compact Footprint
Slimline design for small boiler closets.
Disadvantages
Basic Interface
Minimal on-unit controls.
Smaller Support Network
Fewer accredited service partners.
Frequently Asked Questions
Efficiency Rating
93.5%
Average Efficiency
Warranty
7.0
Average Years Coverage
Market Share
4.8%
UK Boiler Market
Service Network
60
UK Service Centers
Key Features
- Highly rated for customer satisfaction
- Industry-leading reliability scores
- Multiple boiler models to suit different property sizes and requirements
Brand Information
Country of Origin
United Kingdom
Headquarters
Rochester, UK
Years in Business
65 years
Popular Alpha Boiler Models
Model | Type | Output | Efficiency | Price | Warranty | Smart Control | |
---|---|---|---|---|---|---|---|
Alpha E-Tec | Combi | 28 kW | 93.5% | £900 | 7 years | Details |
Prices shown are for the boiler only. Installation costs typically range from £500 to £1,500 depending on the complexity of your installation.
Why Choose Alpha?
Performance Highlights
- Good energy efficiency at 93.5%
- Solid reliability rating of 4.2/5
- Range of combi boilers with excellent flow rates
- Customer satisfaction rating of 4.1/5
Support & Aftercare
- Extended warranty periods averaging 7.0 years
- 60 dedicated service centers across the UK
- 0 approved installation partners
- UK-based manufacturing and support
Ready to Install a Alpha Boiler?
Get competitive quotes from trusted installers in your area
Why get a new Alpha boiler?
- Save up to 30% on your heating bills with an efficient new boiler
- Benefit from Alpha's 7-year warranty coverage
- All installers are Gas Safe registered for your peace of mind
- Fixed price quotes with no hidden costs